177be Privacy
Policy

This Privacy Policy (the "Policy") is published by 177be (the "Platform", "we", "us", or "our") and applies to all personal data collected from individuals (each a "Player", "you", or "your") who access, browse, register on, or use any service available through the 177be website at https://177be.app and any associated subdomains or mobile-optimised versions of that website.

177be is committed to handling your personal data with care, transparency, and respect. This Policy explains the types of personal data we collect, the purposes for which we use it, the circumstances under which we may share it with third parties, the security measures we apply to protect it, the period for which we retain it, and the rights you hold in relation to your data.

This Policy should be read alongside the 177be Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents on a matter relating specifically to personal data, this Policy shall prevail.

We may update this Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer. The date on which the current version was last reviewed is indicated at the foot of this page. Where an update materially affects your rights or the way we use your data, we will make reasonable efforts to notify registered players via the platform before the change takes effect. Your continued use of the 177be platform after any update to this Policy constitutes your acceptance of the revised terms.

177be collects personal data through several channels: directly from you when you register an account or contact support, automatically when you use the platform, and from third-party sources where necessary for identity verification and fraud prevention. The categories of data we collect are set out below.

Registration & Account Data

When you create a 177be account, we collect the information you provide in the registration form, which may include your full name, date of birth, mobile phone number, and the details of the payment method you intend to use (such as a bKash or Nagad account number registered in your name). This data is necessary to create and administer your account, verify your identity, and ensure compliance with our 18+ age restriction policy.

Transaction & Financial Data

We record details of every financial transaction carried out through your 177be account, including deposit amounts, withdrawal requests, bonus credits, wager amounts, game results, and account balance history. This data is held for operational purposes (account management, dispute resolution) and for regulatory compliance purposes including anti-money-laundering (AML) monitoring.

Identity Verification Data

As part of our Know Your Customer (KYC) obligations and responsible gaming commitments, we may request copies of identity documents such as a National ID card, passport, or driving licence, and proof of payment method ownership. These documents are used solely for identity verification and fraud prevention purposes and are stored securely with restricted access.

Technical & Usage Data

When you access the 177be platform, our servers automatically record certain technical data, including your IP address, device type, operating system, browser type and version, referring URL, pages visited, time spent on each page, and session timestamps. This data is used for platform security monitoring, fraud detection, performance optimisation, and aggregate analytics.

Communications Data

If you contact 177be support via email or any other channel, we retain records of those communications, including the content of messages, timestamps, and the nature of the enquiry or complaint. These records are used to resolve support requests, improve our service quality, and maintain an audit trail of player interactions.

Data Category	Examples	Primary Purpose
Account Data	Name, date of birth, mobile number	Account creation, identity verification, age check
Transaction Data	Deposit/withdrawal amounts, wager history	Account management, AML monitoring, dispute resolution
KYC Documents	National ID, passport, payment proof	Identity verification, fraud prevention
Technical Data	IP address, device type, browser	Security monitoring, fraud detection, analytics
Communications	Support emails, chat logs	Support resolution, service improvement
Cookie Data	Session tokens, preference cookies	Platform functionality, performance, analytics

177be uses the personal data we collect only for legitimate purposes that are necessary to operate the platform safely and in compliance with our responsible gaming and anti-money-laundering obligations. We do not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your explicit consent.

The specific purposes for which we use your personal data include:

• Account administration: Creating and managing your 177be account, processing login requests, and updating your account information in response to your instructions.
• Identity verification and KYC: Verifying that you are who you say you are, confirming that you meet the 18+ age requirement, and ensuring that the payment methods linked to your account are registered in your name.
• Transaction processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and any other supported payment methods, and maintaining accurate transaction records for accounting and audit purposes.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the 177be platform.
• Responsible gaming: Monitoring betting and deposit patterns to identify signs of problem gambling behaviour, implementing self-exclusion and account restriction requests, and providing access to responsible gaming support resources.
• Customer support: Responding to your enquiries, complaints, and support requests, and maintaining records of those interactions for quality assurance purposes.
• Platform improvement: Analysing aggregated and anonymised usage data to identify performance issues, improve the user experience, and develop new features and services.
• Legal and regulatory compliance: Complying with any applicable legal or regulatory obligations, responding to lawful requests from competent authorities, and enforcing our Terms & Conditions.

177be does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specific purpose identified.

Service Providers and Technology Partners

177be works with a number of third-party service providers who process personal data on our behalf in order to deliver the platform. These include game technology providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming), payment processing partners (such as bKash and Nagad), identity verification services, fraud detection systems, and hosting and infrastructure providers. All service providers who process personal data on behalf of 177be are required to do so only in accordance with our instructions and are bound by confidentiality obligations.

Legal and Regulatory Disclosure

177be may disclose your personal data to competent governmental, regulatory, law enforcement, or judicial authorities where required by applicable law or where we have a good-faith belief that such disclosure is necessary to comply with a legal obligation, protect the rights and safety of 177be or its players, prevent or investigate fraud or criminal activity, or enforce our Terms & Conditions.

Business Transfers

In the event that 177be undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, personal data held about registered players may be transferred to the acquiring entity as part of that transaction. In such circumstances, 177be will take reasonable steps to ensure that the acquiring entity honours the commitments made in this Privacy Policy with respect to your personal data.

177be uses cookies and similar tracking technologies (collectively, "cookies") on its website to enable core platform functionality, maintain session continuity, collect analytics data, and improve the overall user experience. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies do not contain executable code and cannot access other data stored on your device.

Types of Cookies We Use

Cookie Type	Purpose	Duration
Strictly Necessary	Enable core platform functions such as secure login, session management, and account authentication. The platform cannot function properly without these cookies.	Session / up to 30 days
Functional	Remember your preferences (e.g., language settings, game lobby view) to provide a more personalised experience on return visits.	Up to 12 months
Analytics	Collect aggregated and anonymised data about how players navigate the platform, which pages are most visited, and where users encounter difficulties. Used to improve the platform.	Up to 24 months
Security	Support fraud detection and platform security functions by identifying unusual patterns of access or behaviour across sessions.	Session / up to 90 days

Managing Cookies

Most web browsers allow you to control cookies through their settings, including the ability to block or delete cookies. Please be aware that disabling strictly necessary cookies will impair the functionality of the 177be platform and may prevent you from accessing your account or completing transactions. You can typically manage cookie settings through your browser's privacy or security preferences menu. Specific instructions vary by browser; refer to your browser's documentation for guidance.

177be takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure, alteration, or destruction.

Security Measures

• SSL/TLS Encryption: All data transmitted between your device and the 177be platform is encrypted using SSL/TLS protocols. This prevents interception of your data in transit.
• Access Controls: Access to personal data stored on 177be's systems is restricted to authorised personnel who have a legitimate operational need. Access rights are reviewed periodically and revoked when no longer required.
• Secure Infrastructure: 177be's platform is hosted on secure server infrastructure with industry-standard firewall protections, intrusion detection systems, and regular security monitoring.
• Password Security: Account passwords are stored in hashed form using modern cryptographic methods. 177be staff cannot view your password in plain text and will never request it from you.
• Fraud Monitoring: 177be operates automated and manual monitoring systems to detect and investigate suspicious account activity, unusual transaction patterns, and potential security breaches in real time.

Data Retention

177be retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods applied by 177be are as follows:

Data Type	Retention Period	Basis for Retention
Account registration data	Duration of account + 5 years post-closure	Regulatory compliance, dispute resolution
Transaction records	7 years from transaction date	AML obligations, audit requirements
KYC documents	Duration of account + 5 years post-closure	Regulatory compliance, fraud prevention
Support communications	3 years from last interaction	Service quality, dispute resolution
Technical / log data	Up to 12 months	Security monitoring, fraud detection
Cookie / analytics data	Up to 24 months	Platform performance improvement

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents reconstruction of the original data.

As a registered player on the 177be platform, you hold a number of rights in relation to the personal data we hold about you. We are committed to respecting and facilitating those rights in a timely and transparent manner. To exercise any of the rights described below, please contact the 177be support team at [email protected] with a clear description of your request.

• Right of Access: You have the right to request confirmation of whether 177be holds personal data about you and, if so, to receive a copy of that data along with information about how it is being used. We will respond to access requests within a reasonable period, typically within 30 days of receipt of a valid request.
• Right to Rectification: If any personal data held by 177be about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay. You may also update certain account details directly through your 177be account settings.
• Right to Erasure: You have the right to request that 177be deletes your personal data in circumstances where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis for processing applies), or where the data has been unlawfully processed. Note that 177be may be required to retain certain data beyond your erasure request where there is a legal or regulatory obligation to do so.
• Right to Restrict Processing: In certain circumstances, you have the right to request that 177be restricts the processing of your personal data — for example, while the accuracy of the data is being contested, or while a legitimate interests objection is being assessed.
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes at any time. Upon receipt of a valid opt-out request, 177be will cease sending marketing communications to you promptly.
• Right to Data Portability: Where technically feasible and where processing is carried out by automated means, you may request that 177be provides your personal data in a structured, commonly used, machine-readable format, or transmits it directly to another controller at your request.

177be will not charge a fee for responding to a rights request unless the request is manifestly unfounded or excessive. In such cases, a reasonable administrative fee may be applied, or 177be may decline to respond, provided that we inform you of the reason.

If you have any questions, concerns, or complaints about this Privacy Policy, about the way 177be processes your personal data, or about your rights in relation to that data, we encourage you to contact the 177be support team directly. Our English-speaking support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6).

You may reach the 177be privacy and support team at the following address:

Email: [email protected]

Platform: https://177be.app

Service Area: Serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

When contacting us about a privacy matter, please include your registered 177be account identifier (do not include your password) and a clear description of your request or concern. This will help us locate the relevant records and respond to you as efficiently as possible.

177be is committed to resolving all privacy queries and complaints promptly and in good faith. If you are dissatisfied with our response to a privacy complaint, you may have the right to refer the matter to a relevant supervisory authority in your jurisdiction.